Sample deliverables

Explore a measurable growth plan.

Inspect a sample strategy, adjust the inquiry-to-signed-case model, and explore the scorecard, intake findings, attribution, and 90-day plan.

Explore the work.

Illustrative examples only. These figures and assignments are not client results, industry benchmarks, or a forecast for your firm. Inputs stay in this page; they are not submitted.

SAMPLE MARKETING STRATEGY

A goal with a plan behind it.

A strategy states the choice, the assumptions, the resources, and the evidence needed to decide what happens next.

Business objective

Increase wanted signed PI cases from 120 to 140 in a comparable acquisition cohort, while holding allocated media spend at $60,000.

Priority constraint

Only 60% of 800 valid inquiries reach a two-way conversation. Investigate coverage and routing before buying additional demand.

Desired audience and position

Wanted personal injury matters in the firm's approved geography, using attorney-defined acceptance criteria.

Make the next step clear and carry the firm's service promise from advertising into intake.

Illustrative channel plan. Non-media costs require a separate budget.
ChannelDirectionAllocated media
Paid searchRetain the current allocation while reconciling wanted-case quality and outcomes.$40,000
Paid socialReview wanted-case qualification before expanding the audience.$12,000
Other paid activityIdentify the component campaigns and confirm the outcome mapping.$8,000
Organic and referralsMaintain source recording and assign separate service or relationship costs.No media allocation

Build the reasoning behind these assumptions with the measurable marketing strategy guide.

INTERACTIVE GROWTH MODEL

What happens when contact changes?

Adjust the inputs and compare a second contact-rate scenario. The other tabs retain the fixed example. The calculation holds qualification and signing rates constant. It does not predict results or include the cost of an operational improvement.

Valid unique inquiries800
Current contact rate60%
Wanted / qualified share of contacts50%
Signing rate of wanted opportunities50%
Allocated media spend$60,000
Scenario contact rate70%
Valid inquiries800 800
Contacted480 560
Wanted / qualified240 280
Signed cases120 140

Current inputsScenario

Modeled difference in signed cases+20

Media cost per signed case: $500$429

Fractional cases represent the mathematical model. A dash means no signed cases and an undefined cost per case. Inputs do not account for case value, capacity, collection timing, or changing lead quality.

Check the calculation and timing using the cost-per-signed-case guide.

SAMPLE PERFORMANCE REVIEW

See the gap. Decide the next action.

Example targets and actuals for one acquisition cohort at the same observation window. Select a metric to see the interpretation and responsible owner.

THE REVIEW DECISION

Successful contact rate

This measures a two-way human conversation, not an automated acknowledgment or attempted call.

Accountable owner
Intake manager
Next action
Review missed calls and after-hours routing; verify coverage and backup owners.
Follow-through
Agree on a due date and review the evidence after the action is completed.

Use the scorecard to structure a monthly marketing review.

SAMPLE INTAKE REVIEW

Make a finding actionable.

These illustrative findings show how a review separates the observed issue from its possible business impact. Choose a point in the process.

After-hours inquiries enter a queue without an active backup owner.

Evidence to inspect
Sample record review finds next-day assignment; confirm how frequently this occurs.
Recommended action
Assign coverage and escalation, then test each entry point.
Owner
Intake manager
How to evaluate it
Unassigned inquiries, contact rate, and response-time distribution

Observed process gap; financial impact unproven.

Apply this type of review using the intake follow-up audit guide.

SAMPLE ATTRIBUTION REPORT

Keep the source connected to the outcome.

One illustrative acquisition cohort, including unknown sources. These are recorded source groups, not estimates of causal contribution. Non-media costs are excluded.

Example source-to-outcome reconciliation. Counts reconcile to the same cohort used in the strategy and scorecard.
Recorded sourceValid inquiriesContactedWantedSignedMedia spend
Paid search2401446636$40,000
Organic search1601005428$0
Referrals120905424$0
Paid social80441810$12,000
Other recorded sources120623010$8,000
Unknown80401812$0
Total800480240120$60,000
80 inquiries need a reliable source.

Unknown records remain visible. Assign a CRM owner to trace capture and handoffs; do not distribute them across channels to make the report look complete.

12 signed cases still have unknown attribution.

Missing source data is not proof of zero marketing contribution. Separate the measurement fix from the budget decision.

$0 media is not $0 acquisition cost.

Organic and referral activity can have staff, agency, production, and relationship costs. Include the agreed cost scope in the finance review.

Explore how the marketing attribution engagement addresses source reconciliation and data confidence.

SAMPLE 90-DAY ACTION PLAN

Give the priorities an owner and a review date.

An illustrative sequence to adapt to access, staffing, scope, and the firm's starting point. It is not a promised implementation timeline.

Build the baseline and fix clear gaps.

  • Agree on case goals, definitions, and data ownership.
  • Reconcile the sample cohort and review representative intake records.
  • Resolve unassigned inquiries and document material unknowns.
Who owns the work
CMO coordinates; marketing, intake, finance, and CRM owners contribute.
Output
Baseline, constraint map, and ranked findings.
Decision before the next phase
Leadership agrees the first priorities and what the data can support.

Put the priority changes into operation.

  • Implement approved routing and source-capture improvements.
  • Train the responsible staff and test exception paths.
  • Track delivery against the action plan and record decisions.
Who owns the work
Intake manager and technical providers execute; CMO coordinates.
Output
Working changes, named ownership, and an exception queue.
Decision before the next phase
Confirm the changes are actually in use before evaluating outcomes.

Assess progress and choose the next investment.

  • Compare consistent cohorts and inspect unresolved opportunities.
  • Review contact, qualification, signing, and data completeness.
  • Revisit capacity and budget with leadership; revise the plan.
Who owns the work
CMO leads review; firm leadership approves investment and capacity decisions.
Output
Actual-versus-target review and the next prioritized plan.
Decision before the next phase
Decide what to continue, adjust, investigate, or stop.

Read the first-90-days framework for context on scope, dependencies, and implementation.

Your firm's baseline, targets, and owners will be different. Bring the question you want these deliverables to answer.

YOUR NEXT MOVE

Let's give your growth direction.

Start with your firm's goals, current structure, and the decision you need to make.

856-357-3540